AIRPORT TRANSPORTATION
Our hotel has a paid service that finds you airport transportation.
ALCOHOL
You must be 18 or over to be served alcohol. Finnish law forbids alcohol to be delivered from the restaurant to the hotel rooms.
ALLERGIES
We are happy to help guests with any allergy concerns. Please, let us know if you have allergies at latest when you arrive.
AURORA BOREALIS ALERT
You can purchase an Aurora Borealis alert service at the reception. The service will send you a text and email message when northern lights appear. See more: https://auroraalert.fi
BREAKFAST
Included in room the price, an À la carte breakfast is served daily from 8am to 10am in the Nova Galaxy Restaurant.
CLEANING
The room price includes cleaning only after check-out. Please ask at the reception if you would like to have extra cleaning during your stay, a change of bedlinen, an anti-allergy pillow etc.
CURRENCY EXCHANGE
Banks exchange the most common currencies.
CHECK-OUT
Check-out is at 11.00 am. At an extra cost you may extend your reservation if there are available rooms. Please ask at the reception. A later check-out (11 am–12 noon) costs €50. Between 12 noon and 3 pm a check-out costs half of the daily rate of the room.
EMERGENCIES AND SAFETY
See the notice on the hotel room door for guidelines in case of evacuation.
FIRST AID
Please contact the reception.
HEATING
All rooms have adjustable heating.
LOST PROPERTY
Lost property is stored as required by law. The customer is responsible for the costs of delivery to home of lost property.
LUGGAGE STORAGE
Customers may leave their luggage at the village reception free of charge and pick them up later.
PARKING
Free parking available for guests.
PETS
Pets are not allowed.
PHARMACY
Please ask at the reception about the nearest pharmacy and emergency services.
SMOKING
Smoking is not allowed indoors according to Finnish law. The fine for smoking indoors is €500–€800. Please smoke in designated area and dot not litter.
TAXI
A taxi can be ordered for you at the reception.
TOILETS
For more comfort, common toilets are available 24/7 near the reception's building.
UMBRELLA
You can borrow umbrellas at the hotel reception.
UNREGISTERED GUESTS
Unregistered guests in rooms during 8 pm–10 am are charged €100 /person/night.
WI-FI
A free Wi-Fi is available in the village area. Choose network “Nova Galaxy Guest”. No password needed.